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Greyshadow 24 hour Support
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The 24 hour Response program is a highly regarded service in Moscow, it is a 24 hour, 365 day a year Security Hot Line exclusively designed to support the expatriate executives and their families living in Moscow and limited services available in other Major Russian Cities.
- 24-hour Legal trained operators
- specially trained response teams for all emergencies
- medical, security and emergency problems solving on 24-hour basis
- on-site response by security team personnel
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24 hour Response Services
- The Immediate Management of Emergencies
- Family Membership
- Temporary Visitor Membership
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24 HOUR EMERGENCY RESPONSE SERVICES
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The Immediate Management of Emergencies
Given enough time and money, any competent manager can resolve even the greatest problems. In the aftermath of a major disaster, money is often far less of an issue than time. A careful mixture of insurance and preplanning will usually produce the financial resources, if the corporate spirit is willing.
The most important issue in the current high-speed economy is, can the business recover before our competitors have taken our customer base? Can cash flow be recovered before the banks draw in our loans? The key element in developing the ability for any business to continue to trade, in spite of major disruption is the speed with which the appropriate management effort can be brought to bear on the problem. If we assume that disasters do not occur very often, then it is perhaps fair to assume that few, if any, of the existing company managers will have ever had first hand experience of managing such an event.
A commitment to our people resources is a primary concern for major international corporations. We need a competitive spirit and the will to win. We must demonstrate to field operatives, working in potentially hostile environments, that the corporation can in fact reach out and protect.
Response is a 24-hour emergency service, help and advisory reaction service established to support the expatriate employee residing overseas.
24 hour Response is the equivalent of a First Aid service geared to the immediate needs of your business at the moment you need it most. Numerous case studies gathered by the 24 hour Response team around the world demonstrate the unparalleled value of a rapid reaction policy in containing the damage and initiating recovery procedures.
In appreciation of the increasing levels of street crime, robbery and personal attack, 24 hour Response can support and provide solutions at two levels utilizing the services of specifically retained consultants and emergency support service contractors.
A service tailored to support the Independent Trader or Corporate Representative (Immediate family members enjoy free membership).
Annual subscription to this level of service entitles members to call the 24-hour helpline for advice and assistance at any time throughout the year.
After having completed the Residential Security Survey, the member has an opportunity to call and discuss security issues that he or she may be concerned with.
Temporary Visitor Membership
24 hour support Services are proprietary, each member requires a PIN, which is issued with a membership pack introducing the range of services.
The 24 hour support facility has been established to provide on the spot advice to crisis management questions, supported by personnel with Western Consulting expertise who are accredited in their fields and have a history of working in the Commonwealth of Independent States.
24 hour support Response can provide advisory and information services on all security and risk issues such as:
Corporate Membership
Available on request to include Russian Staff
- Russian Police Department Contact and Telephone Number.
- Local and western medical and paramedic facilities including Medivac & Trauma Response.
- Personal security at home, work and while traveling.
- Safe places of interest, use of public transport and areas to avoid.
- Monetary exchange, counterfeiting and intellectual property.
- Practical advice on how to handle initial contact from an extortionist.
- Preventative measures on how to reduce the likelihood of extortion.
24 hour support Response will immediately:
- Interact between the client and Emergency Response Services
- Dispatch mobile response support to its members
- Identify best practice solutions in times of crisis
- Resolve disputes through pro-active counter measures
- Conduct an impartial investigation in support of future litigation
Provide levels of continuity and business planning
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